Privacy policy

Langufy is a service provided by PONCK | The Web Company B.V., the data controller for customers and visitors to langufy.com.

Peperstraat 35
2801 RD Gouda, Netherlands
Chamber of Commerce number: 83446524
VAT number: NL862877763B01

Privacy contact: info@ponck.nl.

• Account details: name, email address, username and encrypted password.
• Website data: the addresses of your connected websites, scanned texts and translations.
• Usage data: word usage and anonymized page views of the language button (without storing IP addresses).
• Payment details: plan and invoices. Payment details themselves are processed by our payment partner.
• Sign in with Google: name and email address that Google shares with your consent.

• Performance of the agreement: your account, translations, the language button and support.
• Legal obligation: keeping invoices for the Dutch Tax Administration.
• Legitimate interest: security, preventing abuse and improving the service.
• Consent: optional analytics and marketing cookies. You can withdraw that consent at any time.

Text from your website is sent to an AI model for translation. Do not include personal data or confidential information in text to be translated. Text is not used to train AI models.

With your consent, we measure website usage, sign-ups, trial starts, checkout, paid purchases and cancellations via Google Tag Manager, Google Analytics and Google Ads, where configured. Google may receive page URLs, device data, IP addresses and cookie identifiers, along with your account ID, plan, subscription, transaction ID, purchase amount, VAT and product line items. Your email address may only be shared with Google for Enhanced Conversions (ad measurement and optimization) with separate marketing consent. Hashing does not make personal data anonymous. This customer data is not included in our measurement overview. No Google measurements are sent without the appropriate consent. You can change or withdraw consent at any time via Cookie settings; previously blocked events will not be sent retroactively. We also use Meta for ad measurement with your marketing consent.

Your choice, anonymous choice ID, date, end date and the information shown are stored locally. When consent is withdrawn, previous proof of consent is retained. See our cookie policy.

• Account and website data: for as long as your account is active, and up to 90 days after cancellation.
• Invoices: 7 years (statutory retention period).
• Anonymised statistics: up to 26 months.

We never sell data. We only work with processors with whom we have agreements, such as hosting and database providers, AI translation, email and our payment partner. Where data is processed outside the European Economic Area, this is done under the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

• All connections are encrypted using HTTPS (TLS), with HSTS enforced.
• Passwords are only stored in encrypted (hashed) form.
• Database access rules ensure customers can only see their own data.
• Fonts are loaded from our own server, so no data is leaked to third parties.

You have the right to access, correct, delete, restrict and transfer your data, and to object to its processing. Email us at info@ponck.nl; we'll respond within a month.

Disagree with how we handle your data? You can file a complaint with the Dutch Data Protection Authority.

For visitors to your website, you are the data controller and we are the data processor. The language button does not set tracking cookies; only the selected language is stored locally in the browser. You can request a data processing agreement via info@ponck.nl.